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Privacy Policy

Effective Date: May 1, 2025


Do The Scoop® (“Do The Scoop,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our websites, including DoTheScoop.com, and any related services.

By using our sites or services, you agree to the practices described in this policy.


1. Information We Collect

We collect both personal and non-personal information to deliver and improve our services.

Personal Information You Provide Voluntarily

This includes information like:

  • Name (first and last)

  • Mailing and service address

  • Email address

  • Phone number

  • Home details (e.g., gate codes, cleaning areas)

  • Pet information (names, birthdays)

  • Payment details (credit card, billing info)

We collect this when you:

  • Register for services

  • Request a quote

  • Enter a contest or promotion

  • Contact us

  • Make a purchase

Non-Personal or Demographic Information

We may also collect:

  • Age, gender, and household income

  • General geographic location

  • Browsing behavior and device data

Some of this information may be collected automatically or through cookies and third-party analytics.


2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services

  • Process transactions

  • Communicate with you (quotes, updates, promotions, surveys)

  • Customize user experience and marketing

  • Comply with legal obligations

We may also use anonymized or aggregated data for business analysis.


3. Sharing Your Information

We do not sell your personal information.

However, we may share it with:

  • Trusted service providers for delivery, billing, marketing, or technical support (e.g., email/SMS platforms, advertising networks)

  • Business partners offering relevant services or promotions

  • Law enforcement or legal authorities when required by law

These third parties are only allowed to use your information for specific tasks and must maintain confidentiality.


4. Advertising & Analytics

We may use platforms like Google Ads or Facebook Ads to display personalized ads. We may also conduct surveys using third-party tools.

We track user behavior (pages visited, time spent, etc.) to tailor our services and ads. This may involve using cookies, web beacons, or similar technologies.


5. Cookies & Tracking Technologies

Our site uses cookies to:

  • Remember your preferences

  • Keep you logged in

  • Analyze site traffic and usage

You can control cookies through your browser settings. Disabling cookies may affect your site experience.


6. Your Privacy Rights

Opt-Out of Sharing

You have the right to opt out of your personal information being shared for business purposes. To do so, contact us at info@dothescoop.com.

Right to Deletion

You may request we delete your personal information, with exceptions:

  • To complete transactions or services

  • For security and fraud prevention

  • To comply with legal requirements

  • For internal uses aligned with your expectations

California Residents (CCPA)

If you’re a California resident, you have additional rights:

  • Request details about data shared

  • Opt out of data sharing

  • Request deletion of your data

To exercise these rights, email info@dothescoop.com.


7. Communications Preferences

Email

You may receive promotional emails from us. To opt out:

SMS/Text Messages

By requesting a quote or providing your phone number, you consent to receive SMS messages, including promotions.

To opt out:


8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information. Please ask a parent or guardian to use the site for you.


9. Data Security

We take reasonable steps to protect your information using:

  • Secure Sockets Layer (SSL) encryption

  • Restricted access to sensitive data

  • Secure servers hosted by third-party vendors

While we aim to protect your data, no method of transmission over the Internet is 100% secure.


10. External Links

Our website may link to other sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any external websites you visit.


11. Data Storage

Your information may be stored on secure third-party servers as part of our hosting services.


12. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we’ll post the changes on our website and update the effective date above. Continued use of our services after changes means you accept the updated policy.


13. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out to us:

Do The Scoop
1044 White Pine Ln
Townville, SC 29689
Email: info@dothescoop.com
Phone: 864.563.3831

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